Terms of service

Terms of Service

Last updated:[March,2026]

Welcome to Valestra. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. Overview

This website is operated by Valestra. Throughout the site, the terms “we”, “us” and “our” refer to Valestra. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country, or you have permission from a parent or guardian to use this site.

You may not use our products for any illegal or unauthorized purpose.

Any violation of these Terms may result in termination of your access to our service

3. Product Information

We strive to display our products as accurately as possible. However:

  • Colors may vary slightly due to screen settings.

  • Product measurements may have small variations.

  • Product availability may change without notice.

Valestra reserves the right to modify or discontinue products at any time.

4. Pricing and Payments

All prices listed on our store are in USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through trusted payment providers. By completing a purchase, you confirm that the payment information provided is accurate and authorized.

5. Order Processing

Once an order is placed, it will go through processing before shipment.

Orders may be cancelled if:

  • Payment cannot be verified

  • The product becomes unavailable

  • There is suspected fraudulent activity

    Customers will be notified if any issue occurs with their order.

    6. Shipping and Fulfillment

    Valestra works with global logistics partners to fulfill orders.

    Shipping times may vary depending on the customer's location. Estimated delivery times are provided as guidelines and may be affected by customs processing, logistics delays, or high demand periods.

    We are not responsible for delays caused by shipping carriers, customs, or unforeseen logistical issues.

    7. Returns and Refunds

    If you are not satisfied with your purchase, you may request a return within the timeframe specified in our Return Policy.

    Returned items must be:

    • Unused

    • In original condition

    • In original packaging

    Refunds will be issued after the returned item is inspected.

    Shipping costs are generally non-refundable unless the item arrives damaged or incorrect.

    8. Intellectual Property

    8. Intellectual Property

    All content on this website, including images, text, logos, and branding, belongs to Valestra and may not be used, copied, or reproduced without written permission.

    9. Limitation of Liability

    Valestra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

    Our liability is limited to the value of the purchased product.

    10. Changes to Terms

    We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page.

    Continued use of the website after changes indicates acceptance of the updated Terms.

    11. Contact Information

    For any questions regarding these Terms of Service, please contact us at:

    Email: www.valestra@gmail.com